Help center
Step-by-step guides with screenshots and short videos for everything in Orbit.
Getting started with Orbit
Five steps from a new account to your first paid invoice.
Install the Orbit mobile app
iPhone and Android: install, pair with a 6-digit code, and fix pairing problems.
Install the Chrome extension
Create bookings and invoices from any website; fix “Not connected”.
Connect Google Calendar
Two-way sync of bookings with Google Calendar, and how to fix E-CAL-403.
Connect Stripe payments
Take card payments: connect Stripe, add a payout bank account, go live. Fees and payout timing.
SMS reminders
Turn on SMS reminders (Pro), choose timing and sender name; E-SMS-001 and credits.
Team and permissions
Invite team members, roles (Owner, Admin, Staff) and plan limits.
Customers and CSV import
Add customers, see payment status, import from a CSV, fix E-IMP-220.
Invoices and payments
Create, send and track invoices; reminders, recording payments, refunds and statuses.
Bookings
Create bookings, double-booking protection, cancellations and the booking page.
Plans and billing
Change plan, update the card, refunds, invoices for your subscription.
Troubleshooting and error codes
Every Orbit error code with its cause and fix.
FAQ
Frequently asked questions about Orbit.
Security and privacy
How Orbit protects your data and your customers' data.