Frequently asked questions

Is there a free trial?

Yes, 14 days on any plan, no credit card needed. After that choose a plan in Billing or the account becomes read-only.

Can I cancel any time?

Yes, in Settings → Billing → Cancel subscription. Your data stays exportable for 90 days.

Which countries do you support?

Orbit works anywhere; card payments through Stripe are available in 46 countries. SMS works worldwide (US/Canada included in the plan, other countries $0.06 per SMS).

Can customers pay by bank transfer or cash?

Yes. Record the payment on the invoice (Record payment). Card payments need Stripe.

Is my data safe?

Data is encrypted in transit and at rest, hosted in the US (EU hosting on Business). See Security and privacy.

Do you have an API?

Yes, on Pro and Business: REST API and webhooks for bookings, customers and invoices. Keys are in Settings → Integrations → API (Owner only).

How do I export my data?

Settings → General → Export: customers, bookings and invoices as CSV, sent to the owner's email within an hour.

Can I use Orbit in Hebrew, Spanish or French?

The app and booking page are available in English, Spanish, French, German, Portuguese and Hebrew (right-to-left). Change it under your profile.