Video guides
15 short videos, each under a minute, with the same steps as text under each one.
Connect Google Calendar (0:40)
TranscriptOpen Settings and click the Integrations tab. On the Google Calendar card, click Connect Google Calendar. Step one: choose the Google account that owns the calendar; pick an account that is allowed to share its calendar, or you'll see error E-CAL-403. Step two: pick the calendar Orbit should write bookings to. Step three: choose two-way sync so busy times also block Orbit, then click Finish setup. You'll see “Connected” with the calendar name.
Install the Orbit mobile app (0:35)
TranscriptInstall Orbit from the App Store or Google Play. In the web app, open Settings, then the Apps tab, and click Generate pairing code. On your phone, open the app, tap Sign in with code and type the six digits. Click “I've entered the code” in the web app and the phone shows as paired.
Turn on SMS reminders (0:30)
TranscriptOpen Settings and click Notifications. Switch on SMS reminders. If you're on the Starter plan you'll see error E-SMS-001; upgrade to Pro in Billing first. Choose when reminders go out, set the sender name, and click Save.
Connect Stripe and go live (0:45)
TranscriptOpen Settings, then Payments, and click Connect Stripe. Stripe starts in test mode. Add the payout bank account: holder name, nine-digit routing number and account number, then Save. Now switch Live mode on. If you switch to live before adding the bank account, you'll see error E-PAY-405.
Install on Android and pair (0:25)
TranscriptOpen Google Play and search for Orbit Front Desk. Tap Install, then Open. Choose Sign in with code. In the Orbit web app go to Settings, Apps, and click Generate pairing code. Type the six digits on the phone, then click I've entered the code. The phone shows as paired.
Install on iPhone and pair (0:25)
TranscriptOpen the App Store and search for Orbit Front Desk. Tap Get and confirm. Open the app and choose Sign in with code. In the web app go to Settings, Apps, Generate pairing code. Type the six digits, or tap Scan QR and point the camera at the screen. Click I've entered the code.
Install on Android TV / Google TV (0:30)
TranscriptFrom the home screen open the Google Play Store. Search for orbit front desk and open Orbit Front Desk by Orbit Software. Choose Install, then Open. Choose Sign in with code and type the six digits from Settings, Apps in the web app.
Install on Fire TV with Downloader (0:45)
TranscriptMake sure the stick is plugged into HDMI with its power cable connected. Install Downloader from Find, Search. Press Home, open Settings, My Fire TV, Developer options. Choose Install unknown apps and turn Downloader ON. Open Downloader, type get.orbit.example/firetv and press Go. Choose Install when asked, then Open. Choose Sign in with code and type the six digits from Settings, Apps. Afterwards switch Install unknown apps off again.
Install on Apple TV (0:20)
TranscriptWith the Siri Remote, open the App Store, search Orbit Front Desk and choose Get. Open Orbit and choose Sign in with code. Type the six digits from Settings, Apps in the web app, or use the Remote app on your iPhone as a keyboard.
Install on a Samsung TV (0:20)
TranscriptPress Home, go to Apps, choose Search and type Orbit. Select Orbit Front Desk, Install, then Open. Choose Sign in with code and enter the six digits from Settings, Apps.
Install on an LG TV (0:20)
TranscriptPress Home, open the LG Content Store, Apps, Search, and type Orbit. Select Orbit Front Desk, Install, then Launch. Choose Sign in with code and enter the six digits from Settings, Apps.
Install on Windows or Mac (0:20)
TranscriptGo to orbit.example slash download and choose your system. Run the installer; on Windows click More info, Run anyway if SmartScreen appears; on Mac drag Orbit to Applications and right-click, Open the first time. Sign in with your email, or with a code from Settings, Apps.
Paying by card with 3-D Secure (0:25)
TranscriptOpen the invoice and click Pay now, then Card. Enter the name, card number, expiry and CVC and click Pay. If your bank asks, approve the payment in its app or enter the SMS code. The invoice turns Paid and a receipt is emailed. A declined card shows error E-PAY-402: nothing is charged, try another card.
Paying with Bitcoin (0:25)
TranscriptChoose Bitcoin or USDT. For USDT pick the network you will send on. Scan the QR code with your wallet or copy the address, and send the exact amount on top of the network fee within 15 minutes. The page shows payment detected, then counts confirmations, then Paid. If less arrives because the wallet took the fee from the amount, you see E-PAY-510 underpaid: send the missing amount to the same address.
Paying by bank transfer (0:25)
TranscriptChoose Bank transfer. Copy the IBAN, BIC and the payment reference into your bank's transfer form, and send the exact amount. Then click I've sent the transfer, enter the amount, date and reference, attach the confirmation from your bank and submit. The invoice shows Payment pending until the money arrives, one to five business days.