Orbit on LG TVs (webOS)

Install from the LG Content Store and pair with a code.

Demo site: the buttons open a demo download dialog and nothing is installed on your device.

InstallVideoPair with a codeTroubleshootingRequirements

Photo: the remote buttons used in this guide
Photo: the remote buttons used in this guide

Install

  1. Open the LG Content Store

    Press Home, choose LG Content Store → Apps → Search and type Orbit.

    LG Content Store: search Orbit
    LG Content Store: search Orbit

  2. Install

    Select Orbit Front Desk → Install → Launch.

Sign in with a pairing code

The app has no password screen on TVs: you pair it with a 6-digit code.

  1. Get a code

    In the Orbit web app open Settings → Apps and click Generate pairing code (choose the device type). The code works for 10 minutes.

    Settings → Apps: the 6-digit pairing code
    Settings → Apps: the 6-digit pairing code

  2. Enter it on the device

    Open Orbit on the device, choose Sign in with code and type the 6 digits with the remote or keyboard.

    The device's Sign in with code screen
    The device's Sign in with code screen

  3. Confirm

    Back in the web app click I've entered the code. The device shows your dashboard and the Apps tab shows it as paired.

Video guide

Video: install on an LG TV (0:20)
Video transcriptPress Home, open the LG Content Store, Apps, Search, and type Orbit. Select Orbit Front Desk, Install, then Launch. Choose Sign in with code and enter the six digits from Settings, Apps.

Troubleshooting

CodeWhat you seeFix
E-APP-120App not found in the Content StoreAvailable for webOS 6 (2021+) TVs in 46 countries. Check Settings → General → Location → LG Services Country, or ask support.
E-APP-150“This app is not supported on your TV”webOS 5 and older aren't supported. Use the mobile app or a Fire TV Stick.
E-APP-110Pairing code expiredCodes last 10 minutes. Generate a new one in Settings → Apps and enter it within 10 minutes.
E-APP-111Pairing code not recognizedCheck the digits (0 vs O, 1 vs 7) and that the web app is signed in to the right Orbit account. Only Owners and Admins can pair devices.
E-APP-140Can't sign in with email and passwordOn TVs use Sign in with code instead; passwords with special characters are hard to type with a remote. If you use two-factor authentication, the code sign-in skips it.
—Magic Remote pointer makes typing hardPress the wheel to switch to arrow-key navigation, or use the LG ThinQ phone app as a keyboard.

System requirements

LG TV from 2021 or newer (webOS 6.0+) · LG account signed in