Pay by bank transfer

For larger invoices. Domestic transfers arrive in 1 business day, international (SWIFT) in 2–5. The invoice turns Paid when the money arrives and is matched by its reference.

Demo site: payments are simulated. The card numbers, Bitcoin addresses and bank details here are test values and never move real money.

  1. Get the bank details

    On the payment page choose Bank transfer. You'll see the account name, IBAN, BIC/SWIFT and the payment reference (e.g. ORB-INV-1042). Demo values: IBAN GB00 TEST 0000 0000 0000 00, BIC TESTGB2L.

    Checkout: bank details and reference
    Checkout: bank details and reference

  2. Send the transfer from your bank

    Pay the exact invoice amount and put the reference in the payment reference / message field. Without it we can't match your payment (E-PAY-520). Choose “OUR” for international fees so the full amount arrives.

  3. Tell us you've paid

    Click I've sent the transfer, enter the amount, date and reference, and attach proof of payment (PDF or screenshot from your bank). The invoice shows Payment pending until the money arrives.

    I've sent the transfer: amount, date, reference, proof
    I've sent the transfer: amount, date, reference, proof
Bank transfer: details → I've sent the transfer → pending
Bank transfer: details → I've sent the transfer → pending (animated)
Video: paying by bank transfer (0:25)
Video transcriptChoose Bank transfer. Copy the IBAN, BIC and the payment reference into your bank's transfer form, and send the exact amount. Then click I've sent the transfer, enter the amount, date and reference, attach the confirmation from your bank and submit. The invoice shows Payment pending until the money arrives, one to five business days.

How long does it take?

  • Same country, same currency: usually the next business day.
  • SWIFT international: 2–5 business days; correspondent banks may deduct $10–30 unless you choose OUR fees.
  • Weekends and bank holidays don't count.

Errors and what to do

CodeWhat you seeWhat to do
E-PAY-520“Payment reference missing”Add the reference exactly as shown (e.g. ORB-INV-1042). If the transfer already left without it, submit the proof of payment with the reference typed in; the team matches it by hand within 1 business day.
E-PAY-521“Amount received differs from the invoice”Your bank or an intermediary deducted fees. Transfer the difference with the same reference, or ask the business to accept the short amount.
E-PAY-522“Proof of payment missing or unreadable”Attach a PDF or screenshot showing the date, amount, your account and the reference (max 10 MB, PDF/PNG/JPG).
E-PAY-523Still “Payment pending” after 5 business daysAsk your bank for the transfer's tracking number (UETR/MT103) and send it to support; most delays are a wrong reference or a bank holiday.